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#generativeAI

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"If you want a job at McDonald’s today, there’s a good chance you'll have to talk to Olivia. Olivia is not, in fact, a human being, but instead an AI chatbot that screens applicants, asks for their contact information and résumé, directs them to a personality test, and occasionally makes them “go insane” by repeatedly misunderstanding their most basic questions.

Until last week, the platform that runs the Olivia chatbot, built by artificial intelligence software firm Paradox.ai, also suffered from absurdly basic security flaws. As a result, virtually any hacker could have accessed the records of every chat Olivia had ever had with McDonald's applicants—including all the personal information they shared in those conversations—with tricks as straightforward as guessing that an administrator account's username and password was “123456."

On Wednesday, security researchers Ian Carroll and Sam Curry revealed that they found simple methods to hack into the backend of the AI chatbot platform on McHire.com, McDonald's website that many of its franchisees use to handle job applications. Carroll and Curry, hackers with a long track record of independent security testing, discovered that simple web-based vulnerabilities—including guessing one laughably weak password—allowed them to access a Paradox.ai account and query the company's databases that held every McHire user's chats with Olivia. The data appears to include as many as 64 million records, including applicants' names, email addresses, and phone numbers."

wired.com/story/mcdonalds-ai-h

WIRED · McDonald’s AI Hiring Bot Exposed Millions of Applicants' Data to Hackers Using the Password ‘123456’By Andy Greenberg

🧠 #xAI qualche giorno fa ha presentato la nuova versione di #Grok, che sembra già il modello più potente sul mercato. 

👉 Tutti i dettagli: linkedin.com/posts/alessiopoma

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✉️ 𝗦𝗲 𝘃𝘂𝗼𝗶 𝗿𝗶𝗺𝗮𝗻𝗲𝗿𝗲 𝗮𝗴𝗴𝗶𝗼𝗿𝗻𝗮𝘁𝗼/𝗮 𝘀𝘂 𝗾𝘂𝗲𝘀𝘁𝗲 𝘁𝗲𝗺𝗮𝘁𝗶𝗰𝗵𝗲, 𝗶𝘀𝗰𝗿𝗶𝘃𝗶𝘁𝗶 𝗮𝗹𝗹𝗮 𝗺𝗶𝗮 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿: bit.ly/newsletter-alessiopomaro 

"Early examples show agents autonomously managing calendars, retrieving emails, and summarizing meetings via APIs. But that’s just the beginning. From healthcare to insurance, and logistics to customer service, transformative agentic AI use cases are starting to emerge.

“By combining LLMs with robust tool integration, APIs enable agents to act as operational hubs,” says Sutherland’s Gilbert. In insurance, for instance, APIs can inform autonomous claims processing engines that extract data from external documents, validate claims against policy terms, detect fraud, and process outcomes with minimal human input.

AI agents can make unprecedented optimizations on the fly using APIs. Gartner reports that PC manufacturer Lenovo uses a suite of autonomous agents to optimize marketing and boost conversions. With the oversight of a planning agent, these agents call APIs to access purchase history, product data, and customer profiles, and trigger downstream applications in the server configuration process.

“The real transformation will come in areas like finance, warehouse management, logistics, and scheduling, where workflows are complex and traditionally hard to optimize,” says Fox. APIs could even reduce the need for bloated ERP platforms by replacing them with specialized services, cutting costs and complexity."

cio.com/article/4018578/why-ci

CIOWhy CIOs see APIs as vital for agentic AI successToday's AI is all talk. Tomorrow's will tap APIs to drive real action.