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#ThereIsHelp

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The holiday season is a really tough one for many people. I have a friend who lost both her parents to COVID. She talks about how tough it is when seeing everyone's festive family photos on social media.

In the days leading up to Christmas, Twitter removed the feature. This is part of a continued pattern by Elno to radicalize the platform. Really feels like the Internet has been backsliding on the progress that's been made in the past few years.

amp.theguardian.com/technology

The GuardianElon Musk ‘orders Twitter to remove suicide prevention feature’By Guardian staff reporter

"Just days before Christmas, Twitter disabled a feature that displayed suicide prevention and other safety resources in response to user searches for content on certain topics. After outcry by consumer safety groups and Twitter users, the function has been restored.

The feature was identified by the hashtag #ThereIsHelp and would provide information at the top of search results whenever a Twitter user looked up topics that included suicide,"

#twitter #TwitterMigration #TwitterPurge #ElonMusk

mediaite.com/online/twitter-re

MediaiteTwitter Removes #ThereIsHelp Suicide Prevention Message, Then Restores Function After OutcryJust days before Christmas, Twitter disabled a feature that displayed suicide prevention and other safety resources in response to user searches for content on certain topics. After outcry by consumer safety groups and Twitter users, the function has been restored.

Twitter restores suicide prevention feature - Move follows criticism of Elon Musk after #ThereIsHelp feature disappeared from searchesTwitter has restored a feature that promoted suicide prevention hotlines and support groups after its CEO Elon Musk was criticised over their removal.The feature, known as #ThereIsHelp, placed a banner at the top of search results for certain... #twitter #theguardian

theguardian.com/technology/202

Musk restored the #ThereIsHelp suicide, HIV, gender-based violence prevention feature to Twitter.

The security head said they removed it temporarily while working on it.

A former member of the security council said you typically make an upgraded version w/o taking the old one down.

Reuters: "AIDS United...received about 70 referrals a day through the feature. Since its removal...that number had fallen to just 14."

Sometimes, (sincere and in good faith) loud outcries work

Continued thread

ちょっとだけ補足します。
#ThereIsHelp は自然災害やCOVID、人身売買などの情報提供に藻情報提供に藻使われている機能だということです。画面は見たことがありますが、名前を知るのはいいことですね。

今回削除されたのは自殺のみ。マスクがどのような指示を出したのかはいずれ明らかになることでしょう。

その場凌ぎの言い訳だったのか、それとも、見かけの上では全く違いのわからない変更をするために一度機能を削除しなければならなかったのか。このサービスを運営する組織がないのか。
自治体の粒度で窓口が掲載される #ThereIsHelp の運営は生半なものではありませんし、担当者たちは当然ながらクビになっているでしょうから。

#ThereIsHelp という名前をはじめて知りました。
自殺や児童虐待の兆候が投稿や検索を実行すると相談窓口を表示する機能ですが、Twitterはこの機能を12月の20日ごろから止めていました。

削除を報じた記事を出す際、ロイターはTwitterに問い合わせていますがその時点では返答がなかったようです(コメントなしという記事はガーディアンなどで読むことができます)。複数のメディアが騒いだ後で、TwitterはGoogleの取り組みをまねたいので、一時的に削除している、という返答をロイターに送ってきています。
確かに現在、 #ThereIsHelp は復活しています。内容が変わったかどうかは私にはわかりません。電話番号を表示するしかないGoogleよりもアカウントにメッセージを送れるTwitterの方が優れていたとは思うんですけどね。

マストドンに #ThereIsHelp はありません。OSMのようなシビル開発で実現していきたいところです。

#ThereIsHelp いい言葉です。日本語なら #話を聞くよ でしょうか。

reuters.com/technology/elon-mu

ReutersExclusive: Twitter removes suicide prevention feature, says it's under revampTwitter Inc removed a feature in the past few days that promoted suicide prevention hotlines and other safety resources to users looking up certain content, according to two people familiar with the matter who said it was ordered by new owner Elon Musk.

Reuters reports that Elon Musk has ordered Twitter to remove its suicide prevention feature, the #ThereIsHelp heading for some tweets.

Reuters writes,

"Its elimination could add to concerns about the wellbeing of vulnerable users on Twitter."

#ElonMusk #Twitter #suicide

theguardian.com/technology/202

The GuardianElon Musk ‘orders Twitter to remove suicide prevention feature’By Guardian staff reporter