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#itsupport

2 posts2 participants0 posts today

Why do #printers stop working when you need them?

I rarely use mine because I’m so sick but I really need to copy and print these documents.

Worked fine last time I used it several months ago now it’s randomly not feeding paper? WTF.
Not been connected online so no remote access from manufacturer.

I have nobody to fix it. No energy to do myself I’m so exhausted

Continued thread

I may have resolved the problem.

Excel.exe was responsible for that message. This was easily spotted in Task Manager.
I found that .ods was associated with Excel.
The spreadsheets I was working with were .xlsx which was associated with LibreOffice Calc.
When I changed the .ods association to LibreOffice Calc the annoying OneDrive message no longer popped up.

Thanks to everyone who offered suggestions. I've learned a few useful things today, including seeing how much MS bloatware I need to uninstall!

#TechHelp
#FediHelp
#ITSupport
#Microsoft

Customer: I have a problem making orders.
Me: I know you do this in HR system and I don't do HR system. Ask <coworker> for that.
Customer calls me via teams and asks if I can fix the problem for her. In HR system.

You know what I'd like? A cable labeling standard that requires the transmission and power protocols to be on the body of the connector or cable length.

So I dont have to spend 2 days trying to figure out that my PS5 wont send 4k to my tv via receiver because the HDMI isnt 2.0

IT IS NOT REASONABLE TO HAVE A SPEC SHEET AVAILABLE FOR A CABLE. PUT THAT INFO ON THE GODDAMN CABLE.

#ITSupport
#technology

Customer: {thing} still isn't working.
Me: did you follow the instructions I sent you for {thing}?
Customer: No. I'm not a technician.
Me: You should have told me sooner.Let's do this over teams then.
Customer: No. I'll wait until Thursday. Maybe {thing} works then.