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#securitycomms

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melanie ensign (she/her)

Most security teams ask "what could go wrong?" when planning incident response. But I've found that asking "what could go right?" fundamentally changes how we prepare -- and opens up more positive opportunities for teams in their response.

It's possible to thrive through an incident, not merely survive it.

#IncidentResponse #SecurityComms

discernibleinc.com/blog/what-c

Discernible IncWhat Could Go Right? Transforming Incident Response Through Positive Framing — Discernible IncSecurity teams have long operated under "what could go wrong?" thinking, but this defensive mindset creates hidden pitfalls that limit our effectiveness and political capital within organizations. By shifting to "what could go right?" and reverse engineering positive outcomes, we
Discernible

🚨 1 day left in our giveaway!

Tomorrow we’re selecting 5 winners to receive free Pro subscriptions to our weekly incident response communication drills!

Have our blog posts on gaining influence, cross-functional communications, or post-mortems improved your team’s effectiveness?

Comment & tell us which blog post helped you the most!

Remember: each comment = new entry. More participation = better chances!

Get your entries in before tomorrow’s deadline!

#IncidentResponse#SecurityComms#PrivacyComms
melanie ensign (she/her)

Five years ago this week, I launched Discernible with a vision that the best security communications is transformative rather than reactive.

Today, I couldn't be prouder of the teams we've helped build political capital and decision-making frameworks that expand their options during critical moments.

In our blog post, I share the most profound lesson from our journey- how an organization's daily choices shape their response capabilities during incidents, and how effective communication turns potential crises into opportunities to demonstrate organizational strength.

#SecurityComms #IncidentResponse #Influence

discernibleinc.com/blog/organi

Discernible IncOrganizations Lack Sufficient Decision Frameworks to Expand Incident Response Options — Discernible IncSecurity leaders who build consistent, values-based decision frameworks create significantly more options during incident response than those who rely on reactive practices. Effective security communication isn't really about crisis messaging -- it's about strategic relationship building that transf
Discernible

🔥 New #SecurityComms drill!

This week, we test how teams handle security communications when public narratives clash with emerging technical findings.

Practice navigating these complex issues in our upcoming simulation!

Subscribe to join: DiscernibleInc.com/drills

Discernible

Want to boost your security & privacy team's influence? Our new blog explores how corporate anthropology helps teams evolve from technical specialists to strategic partners.

Learn 3 actionable steps to map organizational terrain, speak cross-functional languages, & build an empowering reputation.

Read more: discernibleinc.com/blog/boost-

Discernible IncBoost Your Team's Influence with Corporate Anthropology — Three Steps to Get You Started — Discernible IncDiscover how corporate anthropology can transform your security team from technical specialists to influential business partners through strategic relationship building. Learn a practical three-step framework for mapping organizational culture, developing cross-departmental connections, and crafting
#SecurityComms#PrivacyComms
Discernible

In light of recent revelations regarding DPRK operatives infiltrating tech companies, our drill this week explores the critical communication challenges following discovery of this insider threat.

Join us to learn practical strategies for balancing operational security with stakeholder trust during active investigations.​​​​​​​​​​​​​​​​

Subscribe at DiscernibleInc.com/drills

#IncidentResponse#InsiderThreats#SecurityComms
Discernible

Security and privacy communications deserve more attention and expertise.

Our monthly newsletter helps professionals communicate these complex topics more effectively through expert insights, communications theory, and practical research.

Each edition includes perspectives from founder @Wednesday, communications research highlights, podcast recommendations, and spotlights on nonprofits in tech.

Subscribe to up level how you communicate about security and privacy: discernibleinc.com/newsletter-

#SecurityComms#PrivacyComms
Discernible

Like the hammerhead, good IR plans are distinctive and adapted to their environment.

How we helped a design platform build a holistic security communications plan when:

😱 Only 26% of orgs have enterprise-wide IR plans

😱 74% apply them inconsistently

😱 43% fail to designate internal IR stakeholders

"We wanted to have a process that was inclusive and orderly, knowing those moments can be chaotic."

discernibleinc.com/blog/case-s

#SecurityComms#IncidentResponse
Discernible

Your "incident response" plan probably ignores 90% of actual incidents. Have you planned for:

🥴 Hiccups: "Routine" issues that spiral with poor communications

🤦‍♀️ F*ck Ups: Perceived incompetence requiring apologies

🏳️ Give Ups: Business decisions that erode trust

"It's rarely major breaches that cause long-term reputation damage." - Discernible CEO @Wednesday

Need practice handling these scenarios? Our IR communications subscription drills builds the muscle memory you'll need with weekly simulations.

discernibleinc.com/blog/what-i

Discernible IncWhat is a Security or Privacy Incident? Hiccups, F*ck Ups, and Give Ups — Discernible IncOne of the most common reasons organizations struggle with incident response communications is that their definition of an “incident” excludes most incidents. Too often incident response planning and execution only considers situations with legal disclosure obligations. It’s one reason why so many c
#IncidentResponse#SecurityComms
melanie ensign (she/her)

A lot of plaintiffs pursue litigation to understand what happened and why -- precisely because of poor communication from the organization.

Decide in advanced what values you want to demonstrate in how and what you say in response to a security or privacy incident, and get written commitment from business stakeholders (including legal) during your preparedness process so that everyone is accountable for how you show up in your communications.

If you don't want your public statements and customer communications to sound tone deaf, apathetic, or defensive, you need to address that internally now or folks will default to their comfort zones once they feel the heat.

It takes time to teach certain people how to treat human beings as more than potential plaintiffs, so start now.

#securitycomms#privacycomms#incidentresponse
Discernible

Not communicating about security until it escalates into a crisis is a self-fulfilling prophecy.

Instead, security teams should constantly be on the lookout for critical turning points that could lock-in a negative outcome for the organization or jeopardize their reputation.

#SecurityComms #ReputationManagement #Cybersecurity #Infosec

discernibleinc.com/blog/risk-c

Discernible IncRisk Communications: Recognizing Turning Points and Managing Decisions — Discernible IncNot communicating about security until it escalates into a crisis is a self-fulfilling prophecy. Instead, security communicators should constantly be on the lookout for critical turning points that can determine the direction of the organization’s future or cost them their reputation.
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